Teams

Teams group users together for notification routing and access control.

Creating a Team

1. Navigate to Teams in the sidebar
2. Click New Team (requires Admin role)
3. Enter a team name and description

Managing Team Members

On the team detail page, you can see all current members with their roles.

Inviting Members

1. Open the team detail page
2. Click Copy Invite Link
3. Share the link with the person you want to invite

The invited user will see an invitation page where they can accept the invite by logging in or creating a new account.

Teams in Escalation Policies

Teams can be added as recipients in escalation policy steps. When an escalation step targets a team, all members of that team who are within their operating hours will be notified.

See Escalation Policies for details on configuring team-based notifications.